IT Support Intern

Warmond

Stage

ICT / Automatisering

Stagevergoeding <500

Solliciteren

What are you going to do?

During this internship, you will support the IT in a diversity of tasks.

Activities are/include:

Solve system and application issues and incidents, perform troubleshooting tasks.

Identify and record incidents gathering all necessary information to understand and register problems.

Handle daily system and application maintenance.

Prepare hardware for use by new associates, handle access from users to the systems.

Monitor the tickets mailbox (Exact tickets), handling incoming incidents requests and questions, providing (user) support in the office environment (desktops, laptops etc.) and for systems and applications.

Enter IT issues, questions, and events into Exact and assign to the correct level of support.

Handle application updates, security checks etc.

Assist company users with the use of applications such as Office365, Teams, SharePoint, Outlook, Excel, etc.

Maintain and update manuals and documentation for IT processes.

Provide follow-up for users with status updates and/or resolution/completion updates.

Help the IT with infrastructural changes.

Desired profile:

Relevant HBO study in Informatica / ICT, working internship.

Good (preferably business) level English (verbal/written), Dutch is helpful but not required.

You work accurate and enjoy dealing with people and you can handle customer-facing situations in a patient manner.

You know how to plan daily tasks.

‘Can-do’ mentality.

Microsoft applications skills, system knowledge (for instance ERP) is a pre

About Hunter Amenities 

Hunter Amenities is proud to be one of the largest formulators and manufactures of personal care products in the world.

With over 40 years of experience and facilities all across the globe, Hunter Amenities is a trusted partner that delivers a truly global solution for both the hospitality and retail sectors, serving customers in over 100 countries.

As sensory experts, we offer a full range of services from concept development through to final.

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IT Support Intern