Ocean Import Freight Operation Specialist

SMS is one of the top & few companies who has excellent operation capability at both Amsterdam and Liege gateways with the largest freight capacity from/to Asia & China. Our vision is to be a well-known Asian brand to lead global logistics and transportation services in Europe.

What are you going to do?

For this position, your responsibilities would be, but not be limited to, the following:

• Creates shipment order and follow standard operating procedures to ensure delivery of the shipment to the final customer
• Track and trace of ocean import shipment and report the status; identifies incidents and ensures resolution of incidents
• Prepares, controls and distributes all required ocean import documents to counterparts (carrier, consignee, supplier, customs broker, etc.) and then checks responses from counterparts and finalizes validation of required documents
• Supports Customer Service in the incident and exception management resolution
• Maintains excellent relationships with suppliers
• Perform overseas communications with the Asian agents
• Performs IT systems related tasks to provide up to date information entry on shipment